Our products are made-to-order and have an approximate delivery time of 1-2 weeks after payment. Note that most of our customers receive their product within the first 7 days. Let us know within 24 hours for any cancellations or changes, and we’ll do our best to accommodate you.
Unfortunately due to the nature of our business we cannot accept returns at this time. Please send us a message for any damages or issues with your order.
Order Issues and Concerns
If you’re not satisfied with any of our products, contact us at ______ within 7 days of delivery so that we can assist you. Please also provide clear video or photo evidence of the issue/s for diagnostic purposes.
We’re a global team of like-minded individuals who dream of giving back to the community. We created Kindness Culture as a way to fulfill our mission of empowering and inspiring people through design, while also being able to donate directly to charity.